Learning the ropes

Jake spent my entire first shift teaching me approximately seventeen different ways the computer system can malfunction. Apparently Tuesday crashes are so regular they’ve started a betting pool on what time it’ll happen.

Learning the ropes

Turns out there’s a whole science to working the front desk that nobody mentioned in orientation. Which members will try to sneak friends in without guest passes, which equipment breaks down first when it rains, and why you should never trust anyone who says they “just need to grab something real quick” from the locker room. Jake’s been here two years and has stories that make this place sound like a sitcom.

Jake explaining the computer system that apparently crashes every Tuesday

The best part is watching him try to explain our filing system, which apparently was organized by someone who thought alphabetical order was “more of a suggestion than a rule.” Carmen stopped by during my break and said watching us figure out the paperwork looked like we were trying to solve a puzzle blindfolded.

First day down, and I only set off the equipment alarm once. Jake says that’s actually impressive for a newbie.