Crisis management 101
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Crisis management 101

👩‍⚕️ Elena

Three weeks ago our heater decided to play favorites - blasting the bedroom while leaving the kitchen arctic. Last night we finally got confirmation from the landlord that it’s fixed, plus a credit for our electric bill from all those space heaters we had to buy.

Crisis management 101

Crisis management 101

What surprised me wasn’t the heating drama itself - stuff breaks, landlords drag their feet, winter in an old building is what it is. What surprised me was how smoothly Jake and I handled it together. No finger-pointing about who should call the landlord. No arguments about thermostat settings. We just… figured it out. Made a plan, divided up the tasks, followed through.

I keep thinking about that moment when we were both crammed into the utility closet with a flashlight, trying to figure out if the problem was obvious enough to fix ourselves. Jake holding the light steady while I read furnace troubleshooting steps off my phone. Neither of us knowing what we were doing, but doing it anyway.

Blog therapy session in progress.

Blog therapy session in progress.

Turns out we make a pretty decent team when the heat’s not working. Literally.

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